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Privacy Policy

This website is owned and operated by Metal Force Recycling and will be referred to as “We”, “our” and “us” in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this website (“the website”), which is set out on this website page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the website.

We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the website. We do not make any representations about third party websites that may be linked to the website.

We recognise the importance of protecting the privacy of information collected about visitors to our website, in particular, information that is capable of identifying an individual (“personal information”). This Internet Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

The brand names, trademarks or any other Proprietary designations of motor vehicles are only used for reference purposes on these web pages. No affiliation exists between Metal Force Recycling Pty Ltd and any of the brand manufacturers.

Personal Information

Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further Car Removal services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

Use of Information

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the website, that may contain personal information, are stored as archives for record-keeping and backup purposes only.

Related Entities

We may share Your Personal Information, including Personal Information that identifies You personally, with any of Our parent companies, subsidiary companies, affiliates or other trusted related entities

Disclosure

Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure. We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.

Security

We strive to ensure the security, integrity, and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. However, we will endeavor to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Cookies

Cookies are data that a Web site transfers to an individual’s hard drive for record-keeping purposes. Cookies, which are industry standard and are used by most Web sites, including those operated by us, can facilitate a user’s ongoing access to and use of a site. They allow us to customise the website to your needs. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allow you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to provide you with some features of our online services.

Prices Listed on the Website

Prices listed on the website are generic prices and are subject to change without notice. During certain periods, prices are very volatile and we highly recommend all customers to cross-check and confirm both Ferrous and NonFerrous prices prior to unloading their items/goods. We hold the right to maintain the prices as per our business model on a day-to-day basis. As per our business policy, all consumers are to confirm the prices over the phone or upon arrival at weighbridge.

Payment Methods

NSW Government passed laws and regulations in 2018 to put a ban on cash payments for scrap metal  and sales of scrap cars for cash. This was made illegal in November 2018 and could involve fines of up to $30,000. Payments can now be made via company cheque or electronic transfer. We cannot and do not pay instant cash anymore. It is stated across the website that cash will be paid on the spot, these are for very small transactions. It is highly recommended that you confirm the payment methods and forms with weighbridge prior to unloading your goods. For more information, please visit the NSW Policy industry updates.

Access to Information

We will endeavor to take all reasonable steps to keep secure any information which we hold about you and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

Links to Other Sites

We provide links to Web sites outside of our websites, as well as to third-party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.

Third Parties

We may provide some of Your Personal Information from time to time to Third Party Service Providers so that they can help us to serve You via the Product. In particular, we may use Third Party Service Providers to assist with information storage.

We may provide some of Your Personal Information to Third Party Service Providers for the purpose of analysing data or tracking usage. For example, we may use these services to find out where page requests come from, dates and times of page requests, details of any website that referred You to the Product and other details about Your usage of the Product. This information enables us to understand patterns of usage of the Product and to improve the Product.

We may use Third Party Service Providers to host the Product. If this occurs, that Third Party Service Provider is likely to have access to some of Your Personal Information.

We may use Third Party Service Providers to fulfill orders in relation to the Product.

Your Personal Information might be provided to a third party in a manner which is other than as explained in this Privacy Policy, You will be notified. You will also have the opportunity to request Us not to share that information.

Problems or Questions

If we become aware of any ongoing concerns or problems with our websites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us. Further Privacy Information. For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website. https://www.oaic.gov.au/

For more details contact us 0403 191 732